About us · Cranbourne, VIC

We built Empower and Shine to change what families can expect.

Empower and Shine is a registered NDIS provider in Cranbourne, founded by Mo and Kaay Vig. We support participants of all ages and the families beside them across the south-eastern suburbs of Melbourne, with Supported Independent Living, Respite and Community Access, delivered by trained, screened support workers. It is premium, dignified support funded within your NDIS plan, with founders who stay for the long term.

An Empower and Shine support worker assisting a participant at home in Cranbourne
Founders you can reachMo and Kaay, directly
  • Registered NDIS provider
  • Trained & screened workers
  • Cranbourne based, family run
  • Funded by your NDIS plan
A comfortable living space in one of the Empower and Shine homes in Cranbourne
Our story

Built around one belief: families deserve a partner, not a provider.

Empower and Shine was founded by Mo and Kaay Vig, who kept seeing the same gap. Families of participants with disability were offered support that changed hands too often, counted hours instead of progress, and rarely stayed long enough to really know the person. For a participant moving toward adult life, that is exactly when consistency matters most.

So we built something different. A registered NDIS provider grounded in Cranbourne, kept small enough that Mo and Kaay stay personally involved, and focused on the long relationship, ten and fifteen years, not one plan at a time. Premium here does not mean an added bill. It means comfortable, dignified living, delivered by trained, screened workers, funded within your NDIS plan.

What our name means

Two words. One promise.

Empower

Building the confidence, skills and independence a participant needs to move toward the life they want, at their own pace, with the right support around them.

Shine

Backing every step, and celebrating the progress and milestones that follow, together with family. Real achievement, recognised and shared.

What we believe

The values behind every decision we make.

Achievement Over Activity

We measure success by goals achieved, not services delivered.

Excellence Over Adequacy

Premium experiences shouldn't be reserved for other areas of life.

Partnership Over Service Delivery

Real achievement happens together, not to someone.

Family Over Individual

Achievement happens in a community, not in isolation.

Potential Over Limitation

We focus on capabilities, not limitations, on what's possible.

The difference

What makes Empower and Shine different.

Achievement, not just activity

We measure success by the goals a participant reaches, not the hours we log. Progress is the point, and we plan for it deliberately.

Founders who stay close

You reach Mo or Kaay directly, not a call centre. It is a real relationship, built to last ten and fifteen years, not a single plan.

Premium, within your plan

Comfortable, dignified homes and consistent, trained, screened workers, delivered within your NDIS funding. Premium care, no extra bill.

Our founders

Mo and Kaay Vig

The founders you actually reach. When you get in touch, you are not routed through a call centre or a queue, you talk with the people whose name is on the door. That is deliberate. We believe a family choosing support for the person they support deserves a direct, honest relationship with the people responsible for it, from the first conversation and for years afterward.

Who we’re for

Participants, and the families beside them.

Participants

Young people with disability moving toward adult life who want to build independence, confidence and a genuine social life, with support that treats them as capable.

Parents and families

Families looking for a provider they can trust for the long term, with honest communication and founders who stay close, so they can finally exhale.

Coordinators & allied health

Support coordinators and allied health professionals seeking a reliable Cranbourne partner who reports real progress and works alongside the whole team.

Talk to us

Ready to expect more from your NDIS support?

Reach Mo or Kaay directly. No call centre and no queue, simply a genuine conversation about the person you support and how our support can help them build the life they want.